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Thank you for trusting Farweel! Our goal is for customers to be happy with their experience. If you are not entirely satisfied with your purchase, we’ll do our best to help. 

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  • Q What type of stainless steel does Farwell use?

    A All our stainless steel drinking containers are made of a premium food-grade type 304 stainless steel containing 18% chromium and 8% nickel with documented raw materials testing. This material is chosen for its consistent quality and performance characteristics of not leaching chemicals, staining, corroding or rusting. The inside of our bottles arefinished using an electrolytic charge and dolomitic sand blasting.
  • Q Do Farwell stainless steel drinking containers have an inner BPA-based lacquer coating like aluminum ones?

    A No, our containers are made of premium type 304 18/8 stainless steel which is used for many food and medical applications; it does not require a lacquer layer and will not leach chemicals, stain, corrode or rust.
  • Q What is the plastic in Farwell drinking containers made of?

    A We use a tested #5 food-grade polypropylene (pp) in the lids and collars; #5 PP is a plastic with good durability and no known leaching characteristics.
  • Q Will the stainless steel react with acidic beverages like juice?

    A No, stainless steel will not react, however it is not recommended that acidic beverages be store container for long period of time. If you do, we recommend cleaning them using a bristle brush and a solution of white vinegar and baking soda prior to washing again in hot soapy water, rinsing well and then drying.
  • Q Can stainless steel bottles be put on a stove?

    A No, doing so presents a burn hazard and in addition will melt the PP collar.

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Tel: 18405890322

Whatsapp / Webchat: 18405890322


Add:No 5, Fangtang Road, Zhiying town, Yongkang, Zhejiang

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